Shipping policy

Domestic Shipping Policy

Shipment processing time

Whilst we work our hardest to get your order dispatched as quickly as possible, please allow 1-2 working days for dispatch.

Please note: We are unable to ship items on Saturdays, Sundays and Bank Holidays.

If we are experiencing a high volume of orders, shipments may be delayed by an extra day.

Please allow additional days in transit for delivery, as sometimes we do experience delays with Royal Mail. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If you have any questions about delivery time on a specific item, please feel free to contact us at contact@florysonline.co.uk.

Shipping rates & delivery estimates

Shipping charges for your order will be displayed at checkout.

Shipping Cost
Royal Mail 2nd Class	£2.99 (Usually £3.50)
Royal Mail 1st Class	£3.99
Royal Mail Guaranteed Next Day Delivery	£9.99
Orders Over £40	FREE (2nd Class Delivery)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped with your Royal Mail tracking number. Please note: the tracking number will become active once royal mail have attempted delivery.

Damages

Flory's Online is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Payment Information

We accept Visa, Mastercard and Paypal

P.O Box Address

Unfortunately we cannot deliver to P.O Boxes

International Shipping Policy

We currently do not ship outside the United Kingdom.